Design Image Digital ("we," "us," "our") respects your privacy and is committed to protecting the personal and business information you share with us.
This Privacy Policy explains how we collect, use, store, and protect information obtained through designimage.ae (the "Website") and related advisory, consulting, and business services (collectively, the "Services").
By using this Website or submitting information through our forms, you consent to the practices described in this Privacy Policy.
1 INFORMATION WE COLLECT
When you contact us, complete a form, schedule a consultation, or apply for advisory services, we may collect:
- Name
- Business email address
- Telephone number
- Company name
- Company website URL
- Business information voluntarily submitted through forms or consultations
To evaluate suitability for advisory engagements, we may collect business-related information including:
- Revenue ranges
- Marketing budget ranges
- Business objectives
- Growth challenges
- Other operational information voluntarily provided by you
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Referring pages
- Pages viewed
- Date and time of visits
- Website usage analytics
2 HOW WE USE YOUR INFORMATION
We use collected information for the following purposes:
- To evaluate applications and determine suitability for advisory engagements
- To provide and deliver our Services
- To schedule consultations and communicate regarding engagements
- To process payments and invoices
- To improve Website functionality and user experience
- To respond to enquiries and support requests
- To comply with legal obligations
3 DATA CONFIDENTIALITY
Business information, operational data, strategic discussions, and commercially sensitive information shared during advisory engagements are treated as confidential.
We do not sell, rent, or trade your personal information to third parties.
Confidential business information is disclosed only where required by law or where authorized by the Client.
5 THIRD-PARTY SERVICES
We use trusted third-party providers to support the operation of our business, including but not limited to:
- Payment processors (e.g., Stripe)
- Scheduling platforms (e.g., Calendly)
- Form platforms (e.g., Fillout, Typeform)
- Website analytics providers
These providers operate under their own privacy policies and terms.
We do not store or directly process payment card information on our own servers.
6 DATA RETENTION
We retain personal and business information only for as long as reasonably necessary to:
- Provide Services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
Information relating to unsuccessful advisory applications may be deleted periodically at our discretion.
7 DATA SECURITY
We implement reasonable technical, administrative, and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
8 YOUR RIGHTS
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
Requests may be submitted using the contact details below.
9 CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this Website together with the revised effective date.
10 CONTACT INFORMATION
For privacy or legal enquiries, please contact: